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Service Marketplace Engine NX Services

A service marketplace customers trust,where money is captured after the job is done

Plumbing, electrical, cleaning, air conditioning, mobile car servicing. The amount is held on the customer’s card when they request the job, and is only captured once they confirm the work is complete. A far better experience than paying up front and then chasing a refund.

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Payments are executed through a payment provider licensed by the Saudi Central Bank

Captured after confirmation

Plumber request

Amount held

200SAR

TechnicianOn the way

Expected arrival25 minutes

Payment statusHeld, not captured

CancellationFree before arrival

Confirm job complete

A real-world scenario

Story: Abu Fahd and the kitchen leak

Nine in the evening, and water is leaking under the kitchen sink. Abu Fahd opens the app and requests a plumber.

19:00 pm

Amount held

200 SAR

The amount is held on the card without being captured.

29:30 pm

Technician arrives

In progress

The plumber arrives and starts work.

310:15 pm

Abu Fahd confirms

Job complete

The customer confirms the job is finished from the app.

410:16 pm

Capture and split

180 / 20

The amount is captured: 180 to the technician and 20 platform commission.

5Thursday

Payout

To the bank account

The technician withdraws the week’s earnings to their account.

Plumbing job 200SAR

Money distribution

Every riyal knows where it is going, the moment it is paid

And if the request is cancelled before the technician arrives, the hold on the card is released and nothing is captured.

Capabilities

The capabilities that power this solution

Authorization and capture

Hold the amount on the customer’s card without capturing it, then capture once the service is complete — or release the hold if the order is cancelled.

Full and partial refunds

Return the full amount, or only the part that relates to a cancelled portion of the service, while the remainder stays owed to the people entitled to it.

Split payments

A single transaction is divided automatically across several beneficiaries, each with a defined amount, without the platform first receiving the whole sum and then starting manual transfers.

Platform commission

Your platform takes its commission out of the same transaction at the moment of payment. This is your commercial revenue, separate from payment processing fees.

Merchant onboarding and verification (eKYC / KYB)

Instead of sending each seller off to open an account with the payment gateway and come back, your platform runs the whole onboarding journey: document upload, verification status tracking, and approval rules you can customise.

Sub-merchant accounts

Every seller becomes an independent sub-account under your platform instead of pooling everyone into one account, with payment methods, fees and settlements managed per merchant.

Payouts

Send earnings on demand or on a schedule to local bank accounts. Some transfers arrive instantly or near-instantly depending on the bank, the amount and the transfer channel.

Balances and settlements

A clear financial picture for every seller: sales, pending, fees, refunds, commission, net earnings and settlements, with downloadable reports.

Who is this for?

Plumbing and electricalCleaningAir-conditioning servicingMobile car servicingPhotographyFreelance and consulting

How your platform earns

Commission on every completed job

Premium subscriptions for providers

Urgent or out-of-hours request fees

More in Commerce Infrastructure

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Launch your service marketplace with trust from the first job

Book a demo and we will map out the money-distribution model for your platform with you.