PDPL data handling
Cross-border storage, third-party logging of identifiers, no consent trail. The PDPL doesn't grade on effort; the platform is non-compliant on day one.
Patient data is the most sensitive payload in any Saudi system. We engineer telemedicine, EHR and clinical-ops platforms with MOH and Nafis integration, FHIR-aligned data models, and end-to-end encryption, so privacy, auditability and clinical safety are properties of the architecture, not the policy document.
Patients book and verify identity through Nafis, no double-booking.
Teleconsults and vitals stream into the platform in real time.
Encrypted EHR updated and shared, PDPL-compliant.
The encrypted EHR is updated and shared under PDPL.
Appointments, teleconsults, vitals, records and prescriptions, PDPL-safe and Nafis-ready, built end to end.
The failure modes that block clinical adoption, and that NX engineers out from the first commit.
Cross-border storage, third-party logging of identifiers, no consent trail. The PDPL doesn't grade on effort; the platform is non-compliant on day one.
Each clinic runs its own format. Records don't follow patients; clinicians make calls without history; safety degrades silently.
Who prescribed what, when, to whom, without an immutable record, the platform cannot defend a clinical event in court.
Video drops during a consult; the doctor reboots; the patient gives up. Real-time infra is engineered, not glued together with WebRTC tutorials.
CCHI and Najm flows live in a separate spreadsheet. Pre-authorisation collapses, patients pay out of pocket, churn follows.
Patients impersonate dependents, prescriptions get misrouted, regulators ask hard questions. Nafath belongs in the auth flow, not in the FAQ.
Production modules across telemedicine, EHR and clinical-ops engagements.
An interoperable record layer that speaks FHIR R4 and the data exchange formats Nafis expects, portable, queryable, audit-grade.
Encryption at rest with patient-scoped keys, complete consent capture, regional data residency and a dedicated audit ledger.
Strong identity proofing for adults and verified guardianship for minors, built into onboarding and high-risk action flows.
Geographically aware SFU/TURN, adaptive bitrate, recording with patient consent and clinical-grade resilience targets.
Every prescription is signed, immutable and traceable, by prescriber, drug, dose, route, indication and clinical context.
Pre-authorisation, eligibility and claims flows wired into the patient journey, with structured fallback for offline branches.
Yes. NX Connect ships Nafis platform integration with the data-exchange standards MOH expects, plus PDPL-compliant data handling for everything that crosses the boundary.
Only with specific safeguards and, for some categories of health data, regional residency requirements. We architect for in-Kingdom or PDPL-aligned residency from day one rather than retrofitting it when a regulator asks.
For Saudi-only operations PDPL and MOH requirements are primary. For platforms serving GCC or US payers we layer HIPAA-aligned controls on top, the underlying architecture supports both without rework.
Through prescribing audit trails, decision-support guardrails, role-based clinical access and full event traceability, the standard ISO 13485 and MOH expect when they review a digital health platform.
Tell us about your clinical model. We'll map the architecture, and the controls MOH, PDPL and your medical director will all sign off.
We usually reply within one business day